Privacy Policy
Privacy Policy
Effective Date: July 31, 2026
Cupertino Towing respects your privacy and is committed to protecting your personal information.
Information We Collect
When you request roadside assistance or towing services, we may collect information including:
- Name
- Mobile phone number
- Vehicle information
- Service location
- Destination information
- Information related to your roadside assistance request
How We Use Your Information
We use this information to:
- Dispatch towing and roadside assistance services.
- Provide updates regarding your service request.
- Communicate estimated arrival times and service delays.
- Respond to customer inquiries.
- Improve our customer service.
SMS Communications
If you provide your mobile phone number as part of a roadside assistance request, we may send text messages related to your active service request, including:
- Service updates
- Delay notifications
- Estimated arrival information
- Other operational communications related to your current request
These messages are not promotional or marketing messages.
Information Sharing
We do not sell, rent, or share your personal information or mobile phone number with third parties for marketing purposes.
Information may be shared only as necessary to provide requested towing or roadside assistance services or when required by law.
Data Security
We take reasonable measures to protect your personal information from unauthorized access or disclosure.
Opt-Out
You may opt out of receiving SMS messages at any time by replying STOP.
For assistance, reply HELP or contact our dispatch office at (925) 778-9292.
Contact Us
Cupertino Towing
Phone: (925) 778-9292
Website: https://cupertinotowing.com
